Thank you for purchasing a Website Freedom Plan.
No More Worries! We have you covered!
NEXT STEP. Relax. We will take it from here. If we have no problems logging into your site we will make the initial backup of your site. Every month on the 1st you will receive an email that notifies you on what was updated on your site.We continue to monitor your site daily for downtime and issues.
WHAT IF YOU STILL GET HACKED? This can happen. No protection is 100% full proof, especially as the computerized hackers get more sophisticated. We will monitor your site for changes and down time so we should know if something happens. If you notice something is wrong with your site, contact us immediately so we can look into the issue. If your site is damaged, we will attempt to correct the problem by restoring a backup of your site. If that still does not get your site back on track (although this is rare) we will need to submit your site to get professionally cleaned, which usually runs about $200.
WHAT IF YOU WANT TO CANCEL? If you want to cancel please do so in Paypal. Here is how. We will be notified of the cancellation. If you paid by credit card or debit card without a Paypal account, let us know and we will cancel from our end. You will then be sent your last backup file but if it does need to be restored at anytime it must be restored with a program called BackupBuddy. All security, backups and monitoring will be turned off after canceling.
Let us know if you have any questions.
Have a wonderful worry-free day,
Cascade Valley Designs